We've updated how we calculate shipping charges — and we want to be upfront about it.
Starting now, shipping is no longer a flat RM5 per carton. Instead, charges are based on the actual weight of your order.
Why the Change?
The old flat rate didn't reflect reality. A single lightweight carton and a heavy bulk order were charged the same — which wasn't fair to either side. Weight-based pricing means you pay for what you actually ordered. Nothing more.
The New Shipping Rates
| Order Weight | Shipping Charge |
|---|---|
| Up to 10 kg | RM 9.50 |
| 10 kg – 100 kg | RM 9.50 + RM 0.80 per kg above 10 kg |
| 100 kg – 150 kg | RM 121.50 |
| 150 kg – 200 kg | RM 161.50 |
| 200 kg – 250 kg | RM 202.00 |
| 250 kg – 300 kg | RM 242.50 |
| 300 kg – 350 kg | RM 283.00 |
| 350 kg – 400 kg | RM 323.50 |
| 400 kg – 500 kg | RM 363.99 – RM 404.49 |
| 500 kg – 600 kg | RM 444.99 – RM 485.49 |
| 600 kg – 700 kg | RM 525.99 – RM 566.49 |
| 700 kg – 800 kg | RM 606.99 – RM 647.49 |
| 800 kg – 900 kg | RM 687.99 – RM 728.49 |
| 900 kg – 1,000 kg | RM 768.99 – RM 809.49 |
| Above 1,000 kg | RM 899.99 |
Quick example: An order weighing 25 kg = RM 9.50 + (15 x RM 0.80) = RM 21.50
Free Delivery on Orders RM 800 and Above
Ordering in bulk? You won't pay a single ringgit in shipping.
Spend RM 800 or more and enter code FREEDEL at checkout to get free delivery — no minimum carton count, no fine print.
This is the easiest way to make the new rate work in your favour. Stock up, hit RM 800, and ship for free.
A Few Things Worth Knowing
If you order light, occasional items — smaller orders under 10 kg will cost RM 9.50 to ship. That's a change from RM 5, but it reflects the actual courier cost we absorb on your behalf.
If you order in bulk — you're likely already hitting RM 800 per order. Apply FREEDEL at checkout and your delivery is on us.
If you're unsure about your order weight — every product listing includes the carton weight. Add up what's in your cart and refer to the table above.
Questions?
Drop us a message and we'll help you figure out the best way to order. We're here to make sure your business keeps running smoothly — without surprises at checkout.
Use code FREEDEL for free delivery on orders RM 800 and above.
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